Your Questions, Answered

Everything you need to know about Vision Beam™ for a seamless experience.

Delivery & Shipping

How quickly can I expect my order to arrive?

We provide reliable shipping options for Canada:

  • Free Shipping: Orders $60.00 CAD and up are delivered within 7-14 business days after a 1-2 business day processing period.
  • Priority Processing + Insured Shipping: For $8.95 CAD, orders typically arrive within 5-10 business days after processing.
  • Standard Shipping: For orders under $60.00 CAD, delivery takes 7-14 business days after processing.

How can I track my order?

Once dispatched, we'll email you a tracking link. Simply click to view real-time updates.

For larger orders, expect multi-part shipments for your convenience.

Alternatively, you can visit our Order Tracking page and use your order number and email address to track your order.

What if my tracking details aren't updating?

Tracking may take a few days to refresh. If no update after 5 days, reach out. We're here to help!

Product Support

Basics and Setup

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Easy Setup?

Power up, connect to Wi-Fi, and start streaming platforms like Netflix instantly. Connect gaming consoles with HDMI and adjust focus for a crystal-clear view.

How to Use the Vision Beam Projector?

What’s Included?

  • VisionBeam™ Projector
  • Power Adapter
  • Remote Control
  • User Manual

How to Connect Fire Stick/Roku to Vision Beam Projector?

How to Pair Bluetooth on Vision Beam Projector?

How to Connect WiFi on Vision Beam Projector?

Features and Specifications

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Max Resolution & Screen Size?

VisionBeam™ supports a native resolution of 1280x720P, with compatibility for 1080P, 2K, and 4K UHD. It can project images up to 130 inches, creating a cinematic experience in any space.

Note: For optimal picture quality, use the projector in dark or low-light environments.

Lumens?

The Vision Beam™ offers brightness suitable for various environments:

  • 200 ANSI lumens
  • 3200 light source lumens
  • 480 LED lumens

This ensures vibrant and clear projection, even in moderately lit spaces.

HDR Support?

Yes! Vision Beam™ supports HDR (High Dynamic Range), enhancing your experience with brighter whites, deeper blacks, and more vibrant colors.

Fan Noise?

Designed for quiet operation, the Vision Beam™ operates at less than 25 dB, equivalent to a whisper. This ensures an uninterrupted viewing or presentation experience.

Specification

Operation System: Android 11.0
CPU: Quad-core ARM Cortex-A53
GPU: Mali-G31, supports OpenGL ES3.2, Vulkan 1.1, and OpenCL2.0
RAM: 1GB (optional 2GB)
Storage: 8GB (optional 16/32/64GB)
WiFi: Dual band WiFi6 + BT5.0 Module Spec
HDMI: Optional HDMI IN/HDMI OUT
Projection Technique: 2.69inch LCD TFT display
Native Resolution: 1280x720P
Supported Resolution: Up to 4K HD
Color Temperature: 8000K ±(1000K)
Brightness: 200 ANSI lumens
Contrast Ratio: 1500:1
Image Flip: 360 degrees flip
Lens: 3 pieces glass lens
Aspect Ratio: 16:9 & 4:3
Throw Ratio: 1.37
Keystone Correction: Voluntarily
Bulb Life: 50,000 Hrs
Lamp Type: 60W LED
Adjustment Mode:
Manual focus
Operation Mode: Button panel and remote control
Projection Distance:
1.2-4M
Optimal Projection Distance: 1.68M
Projection Size: 40-130 inch
Speaker: 13W
Fan Noise: <25 dB
Working Voltage: AC90-260V/50-60MHZ
Interface: USB*1, HDMI 1, AUDIO1
Audio File Support: MP3, WMA, ACC
Image File Support: JPG, BMP, PNG
Video File Support: Full-format decoding
Text Reading: TXT
Machine Size: Ø100.8X188 mm
Product Size: Diameter 189X101MM
Desk Weight: 0.65kg
Net Weight: 0.85kg
Power Supply: 110-220V

Lifespan of the bulb?

The Vision Beam™ uses a durable LED light source with a lifespan of up to 50,000 hours, providing years of entertainment without needing a replacement.

Compatibility

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Bluetooth Audio Compatibility?

Yes, Vision Beam™ pairs seamlessly with Bluetooth devices like earbuds and speakers, offering enhanced audio quality for movies, music, or gaming.

Compatible with iPhone and Android?

  • iPhone/Mac Users: Use the pre-installed AirPin Pro app to stream via AirPlay.
  • Android Users: Use the built-in Miracast app for screen mirroring.

Both options ensure quick and easy setup for streaming or sharing content.

Compatibility with Streaming Platforms?

This model comes with essential built-in apps like Netflix, Hulu, Prime Video, Disney+, Youtube, pre-installed for your convenience.

If you’d like access to a wider range of apps, you can connect a TV stick (e.g., Fire Stick, Roku, etc.) to enhance functionality and stream platforms.

Is the VisionBeam™ Compatible with Gaming Consoles?

Yes, the Vision Beam™ supports gaming consoles like PlayStation, Xbox, and Nintendo Switch via its HDMI input. Enjoy lag-free gaming on a large, immersive screen.

Can I Use VisionBeam™ for Business Presentations?

Absolutely! Vision Beam™ is compatible with laptops and other devices for projecting presentations, spreadsheets, or slideshows. Pair it with a portable screen for professional use on the go.

Usage and Placement

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Screen or Wall Projection?

Works beautifully on both screens and walls. For the best experience, pair it with a projection screen.

Outdoor Projection?

Absolutely! VisionBeam™’s lightweight design makes it perfect for outdoor movie nights or presentations. Use it in your backyard or even while camping.

Projector Placement Flexibility?

Automatic keystone correction ensures perfect alignment, even if the projector isn’t centered.

Can I Mount the Vision Beam™ on a Ceiling or Tripod?

Yes, the Vision Beam™ is designed with mounting flexibility in mind. It features a built-in threaded hole compatible with most tripods and ceiling mounts. Ensure the mount supports the projector's size and weight for secure installation.

Does Vision Beam™ Support Zoom or Keystone Correction?

Yes, the Vision Beam™ features manual keystone correction to adjust image alignment when the projector is at an angle. It also includes a Screen Zoom function in the projection settings, allowing you to reduce the screen size digitally without moving the projector. However, for increasing the screen size, placement distance will still determine the maximum projection size.

Can I Use Vision Beam™ Without Wi-Fi?

Yes! The Vision Beam™ allows offline viewing by connecting via HDMI, USB, or loading media onto a compatible flash drive. This is perfect for outdoor setups or areas with limited Wi-Fi access.

Can Vision Beam™ Be Used During the Day?

For the best image quality, we recommend using the Vision Beam™ in a dark or low-light environment. While it works in dimly lit rooms, image brightness and clarity are best experienced at night or with blackout curtains.

Enhancements and Maintenance

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How Can I Improve Sound Quality?

The built-in speaker is great for general use, but for an enhanced audio experience, you can connect external Bluetooth speakers or use the 3.5mm audio jack to connect to a sound system.

How to Ensure a Clear and Sharp Image?

  • Remove the protective film from the lens.

  • Clean the lens using a microfiber cloth.

  • Adjust the focus wheel until the image is sharp.

  • Position the projector 40-130 inches from the screen or wall for the best results.

How can I clean the lens and remove dust?

  • Turn off and unplug the projector.

  • Use an air blower or compressed air can to remove dust from the vents and lens.

  • Clean the lens with a soft microfiber cloth.

⚠️ Avoid liquids on the lens or projector to prevent damage.

Regularly clean the vents every 3-6 months to maintain performance.

What Should I Do If the Projector Overheats?

The Vision Beam™ is designed with efficient heat dissipation. If overheating occurs:

  1. Ensure the vents are not blocked.
  2. Use the projector in a well-ventilated area.
  3. Turn off the device for a few minutes to let it cool down before resuming use.

Warranty and Additional Information

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Warranty?

The Vision Beam™ is built to last and comes with a one-year warranty.

Digital Chip for Home Movies?

Plug in a USB flash drive to watch home movies on the big screen.

Rechargeable Battery?

VisionBeam™ does not include a rechargeable battery and must be connected to a power source. For portability, use a compatible power bank or generator.

Additional Updates?

If you have further questions or need assistance, feel free to contact our support team or visit our Help center.

Basics and Setup

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Easy Setup?

Power up, connect to your Wi-Fi, and start streaming instantly with Android TV built-in, offering access to a wide range of apps like Netflix, YouTube, Disney+, and more directly from the projector. For gamers, connect your console via HDMI for a seamless and immersive experience.

What’s Included?

Each VisionBeam™ Pro package includes:

  • The projector itself
  • An adapter
  • A Bluetooth remote control
  • A user manual

Everything you need to start your premium viewing experience right out of the box.

Wired and Wireless Connectivity

Equipped with HDMI 2.1 ports, dual USB ports, and robust Wi-Fi and Bluetooth capabilities, VisionBeam™ Pro offers versatile connectivity for all your streaming, gaming, and presentation needs.

Wireless Connection?

VisionBeam™ Pro features dual-band WiFi 6 and Bluetooth 5.2, delivering fast and reliable wireless connectivity for effortless streaming and device pairing.

Features and Specifications

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Max Resolution & Screen Size?

The VisionBeam™ Pro supports a native resolution of 1920x1080P and can project images from 30 to 150 inches. Enjoy sharp, vibrant visuals that transform any space into a cinematic environment.

Note: For the best picture quality, we recommend using the projector in dark or low-light environments.

Lumens?

The VisionBeam™ Pro delivers exceptional brightness for a variety of settings, featuring:

  • 320 ANSI lumens
  • 4800 light source lumens
  • 720 LED lumens

This ensures vibrant and clear projections, perfect for movie nights, presentations, or gaming.

Fan Noise?

Designed with a sophisticated cooling system, VisionBeam™ Pro operates at less than 25 dB, ensuring a whisper-quiet experience for uninterrupted viewing.

HDR Support?

Yes, VisionBeam™ Pro supports HDR10, providing enhanced brightness, deeper blacks, and a broader color spectrum for lifelike, vivid visuals.

Lifespan of the bulb?

The durable LED light source has an impressive lifespan of up to 50,000 hours, offering years of entertainment without the need for bulb replacements.

Specification

Product Color: Black (customizable in other colors)

Product Size: 220x104x101MM

Native Resolution: 1080P (1920x1080)

Brightness (Lumens): 320 ANSI Lumens

Contrast Ratio: 2000:1

Color Temperature: Standard/Vivid/Movie/Game/Picture Custom

Uniformity: 80%

Aspect Ratio: 16:9

Throw Ratio: 1.1:1

Keystone Correction: Electronic Keystone

Projection Distance: 1M-4M

Projection Size: 30-150 inches

Bulb Life: 50,000 hours

Lamp Type: White LED module

Adjustment Mode: Manual focus

Operation Mode: Button panel and Bluetooth voice remote control

Wireless Mirroring: Airplay, DLNA, Miracast

System: Whale OS

CPU: Amlogic S950D4 Quad-core ARM Cortex-A35

GPU: ARM Mali-G31 MP2

RAM: 1GB DDR4

Storage: 8GB eMMC

WiFi: Dual-band (2.4/5GHz) 802.11a/b/g/n

Bluetooth: 5.2

Speaker: 4Ω, 2W x 2

Bluetooth Audio Support: Bluetooth 5.2 for seamless connectivity with external devices

Supported File Formats:

  • Video: MVC, MPEG-1/2/4, VC-1, WMV, AVS+, MJPEG, AV1, VP9, H.264, H.265
  • Audio: MPEG, WAV, OGG, FLAC, WMA, etc.
  • Image: JPEG, BMP, GIF, PNG, etc.

    Interfaces:
  • HDMI 2.1 x 1
  • USB 2.0 x 2
  • 3.5mm Audio Out x 1
  • AV In x 1
  • RJ45 x 1

Power Indicator Light: LED (red when powered on, green when operational)

Projection Modes: Front, Rear, Front Ceiling, Rear Ceiling

Power Consumption:

  • Optical Power: 50W
  • Overall Power Consumption: 60W
  • Standby Power: <0.5W

Working Voltage: AC 100-240V, 50-60Hz

Standard Accessories: Gift Box, User Manual, Power Cord, Remote Control

Compatibility

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Compatibility with Streaming Platforms?

With Android TV integrated, VisionBeam™ Pro gives you access to thousands of apps available on the Google Play Store, including popular platforms like Netflix, YouTube, Amazon Prime Video, Disney+, Hulu, and Paramount+.

Subscriptions to streaming services must be obtained separately.

Bluetooth Audio Compatibility?

Absolutely! The VisionBeam™ Pro connects effortlessly to Bluetooth audio devices, such as speakers and headphones, for an enhanced auditory experience.

Compatible with iPhone and Android?

Yes, VisionBeam™ Pro works flawlessly with both iOS and Android devices:

  • For iPhone: Use AirPlay for seamless screen mirroring.
  • For Android: Use Miracast for wireless streaming and mirroring.

Need Extra Devices?

With Android TV built-in, the VisionBeam™ Pro already supports a wide range of apps and services. However, to further enhance your experience, you can:

  • Pair a Bluetooth speaker for even better sound quality.

Usage and Placement

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Screen or Wall Projection?

Whether on a screen or a plain wall, VisionBeam™ Pro delivers stunning clarity and vibrant colors, making any surface a perfect backdrop for your entertainment.

Outdoor Projection?

Yes, VisionBeam™ Pro’s portable design makes it perfect for outdoor movie nights or backyard presentations.

Streaming Presentations?

VisionBeam™ Pro is ideal for professional settings, allowing you to stream presentations from your laptop or mobile device with ease.

Digital Chip for Home Movies?

Yes, plug in a digital chip or flash drive to watch your home movies on a big screen.

Projector Placement Flexibility?

With electronic keystone correction and manual focus adjustment, VisionBeam™ Pro offers extensive placement flexibility, allowing you to adjust the projection for any space.

Does Vision Beam™ Pro Support Zoom or Keystone Correction?

Yes, the Vision Beam™ Pro supports manual keystone correction and includes a screen zoom feature in the projection settings, allowing you to adjust the screen size without changing the projector’s physical distance.

Enhancements and Maintenance

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How to Ensure a Clear and Sharp Image?

If the image appears blurry, here are the steps to fix it:

1.Check the Lens:

  • Remove the protective film (if present).
  • Clean the lens with a microfiber cloth or air blower.

2.Adjust the Focus:

  • Use the focus adjustment wheel or digital focus settings in the menu.

3.Distance and Placement:

  • Ensure the device is placed on a flat surface at a suitable distance (1M-4M) from the screen or wall.
  • Adjust the distance to find the optimal screen size and clarity.

How can I clean the lens and remove dust?

To clean the lens and remove dust:

  1. Turn off and unplug the projector.
  2. Open the side panel to access the internal components.
  3. Use an air blower to gently remove dust.
  4. Avoid touching the lens directly with fingers or cloth.

Warranty and Additional Information

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Warranty?

VisionBeam™ Pro is built to last and comes with a one-year warranty for peace of mind.

Rechargeable Battery?

The Vision Beam™ Pro does not include a rechargeable battery and must be connected to a power source for operation. For outdoor or portable use, a power bank or generator can be used.

Additional Updates?

If you have further questions or need assistance, feel free to contact our support team or visit our Help center.

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How long does the battery last on a single charge?

The built-in 15,000mAh battery provides up to 4 hours of playtime, perfect for movie nights or outdoor adventures.

Can I use it while charging?

Yes, the VisionBeam™ Max can be used while charging for uninterrupted entertainment.

Does it work with Android and iOS devices?

Yes, it supports both Android and iOS devices via WiFi or cable.

Can I connect it to gaming consoles like PS5, Xbox, or Nintendo Switch?

Absolutely! The VisionBeam™ Max supports HDMI input, making it compatible with gaming consoles.

Does it work with Bluetooth speakers or headphones?

Yes, it features Bluetooth 5.0 for easy connection to external speakers, soundbars, or headphones.

What streaming platforms are supported?

It comes with Google TV, providing access to Netflix, YouTube, Prime Video, and 5,000+ apps.

Do I need an external streaming device like a Fire Stick?

No, but you can connect one if you prefer.

What’s the maximum screen size it can project?

It can project up to a 150-inch screen with a 1.2:1 throw ratio.

Can it be used during the day?

VisionBeam™ Max performs best in low-light or shaded settings. For daytime use, we recommend a dark room or evening viewing outdoors.

Does it have auto-focus and keystone correction?

Yes, it features TOF laser focusing and AI-powered auto-keystone correction for hassle-free setup.

Can I adjust the brightness?

Yes, the brightness can be adjusted through the settings menu to suit your viewing environment.

Does it have built-in speakers?

Yes, the VisionBeam™ Max includes dual 10W speakers with 360° immersive sound and bass subwoofers.

How quiet is the fan?

The advanced cooling system operates at less than 29 dB for whisper-quiet performance.

Can it be used for work presentations?

Yes, it connects to laptops via HDMI or wirelessly, making it ideal for professional use.

Does it require a white wall for projection?

While a white wall or projector screen is ideal, it can project onto light-colored, smooth surfaces.

What’s Included in the Box

  • VisionBeam™ Max projector
  • Voice-activated remote control
  • Power adapter
  • User manual

Technical Specifications

  • Operating System: Google TV
  • Resolution: Native 1080P, 4K support
  • Battery: 15,000mAh (4 hours playtime)
  • Brightness: 250 ANSI lumens
  • Audio: Dual 10W speakers, 360° sound
  • Connectivity: WiFi 6, Bluetooth 5.0, HDMI, USB
  • Projection Size: 40-150 inches
  • Dimensions: 195 x 223 x 155 mm
  • 3D Support: DLP-Link 3D compatible

What does the warranty cover?

All units are covered by a 1-year warranty for manufacturing defects.

Purchasing and Authenticity

Do you offer any additional military/veterans discounts?

Yes, we proudly offer discounts for military personnel and veterans as a token of our appreciation for your service. To receive your discount code, please contact our customer service team at hello@vision-beam.com with a valid proof of your military or veteran status. Once verified, we will provide you with a special discount code to use on your purchase. Thank you for your service!

Are Vision Beam™ projectors sold on other platforms like Amazon?

Vision Beam™ projectors are exclusively available through our official website, www.vision-beam.com. While you may encounter products that appear similar on platforms like Amazon, we cannot guarantee their authenticity or quality. For the genuine VisionBeam™ experience and product assurance, please ensure you purchase directly from our official site.

How can I ensure I'm buying an authentic Vision Beam™ projector?

To guarantee you're receiving an authentic Vision Beam™ projector, always make your purchase via our official website. This ensures that you benefit from our warranty, customer support, and product quality assurance.

Order Modifications & Security

Incorrect delivery address?

Contact us ASAP to correct. If already shipped, we'll find a solution together.

How secure is shopping online with us?

Your security is paramount. We use SSL encryption for all transactions, ensuring your data remains private and protected.

Accepted payment methods?

During the checkout at our website you can select the following secure payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • Maestro
  • Mastercard
  • Visa
  • Shop Pay
  • Affirm
  • Afterpay
  • Klarna
  • Meta Pay
  • Sezzle Payments
  • Union Pay

If you have any questions please contact our customer service: hello@vision-beam.com

Need to change or cancel your order?

Immediate changes are possible before shipping. You have 24 hours to cancel your order. Please review our return & refund policy for details.

Anticipated order arrival?

Once shipped, a tracking number is emailed. Note: Custom delays are outside our control.

Order processing times?

Orders are processed swiftly within 1-2 business days, ensuring rapid dispatch.

Returns & Customer Support

Not satisfied?

Returns are hassle-free. Visit our return policy page for easy steps to initiate a return.

Need assistance?

Reach out via our contact form or email at hello@vision-beam.com. Our dedicated team is ready to assist you.

Entered the wrong email?

No worries. Contact us to update your details and keep your order on track.

How Can We Help?

If you’ve still got questions, the answers you’re looking for might be in our help centre. If you’d like to get in touch with us, feel free to contact our team!

Contact us!